Retail AI Agents Boost Enterprise Retail Performance

Intellivon’s AI-powered enterprise-grade retail agents handle complex queries and offer personalized recommendations, improving engagement and support while allowing your team to focus on strategic tasks.

OUR CLIENTS

Retail Giants Trust Our AI Agents to Drive Customer Satisfaction

Leading retailers use our AI agents to streamline customer service, automate interactions, and improve operational efficiency, allowing their teams to focus on higher-value tasks.

Our Clients
CASE STUDY

Real-World Success with Our Retail AI Agents

AI Retail Agent for a Leading Retail Enterprise

We partnered with a major online retail brand that faced challenges in providing timely, personalized customer support due to a high volume of customer inquiries. To solve this, we integrated Intellivon’s AI-powered retail agents across multiple touchpoints, including chatbots and voice interfaces. These AI agents were designed to handle complex customer queries, assist with order management, and provide personalized product recommendations tailored to each customer’s needs.

  • 40% reduction in response time for customer inquiries
  • 20% decrease in operational costs
  • 25% boost in sales
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USECASES

AI Agents Empowering Retail Operations with Proven Use Cases

Explore real-world examples of how our AI agents have helped retail enterprises enhance customer interactions, reduce operational costs, and increase overall satisfaction.

AI Pricing Engine

Adjust prices dynamically in response to market trends and customer demand. Our AI engine helps retailers maximize profits, improve competitiveness, and offer the right prices at the right time.

Demand Forecasting

Predict future demand accurately using AI. Our tool helps optimize inventory, reduce stockouts, and align supply chains with customer needs.

Post-Purchase Support

Automate post-purchase assistance with AI agents, handling order tracking, returns, and inquiries, enhancing customer satisfaction, and reducing the burden on support teams.

Automated Checkout

Speed up the checkout process with AI-driven automation, reducing cart abandonment and boosting conversions by offering a seamless, fast checkout experience.

Inventory Management

Optimize stock levels with AI, automatically tracking inventory and predicting future needs to prevent overstocking and stockouts.

Predictive Analytics

Utilize AI to gain insights and predict trends, enabling data-driven decisions to stay ahead of the competition and align strategies with market demands.

WHY CHOOSE US

Why Leading Retail Enterprises Rely on Intellivon’s AI Agents

Leading retail enterprises trust Intellivon’s AI agents to streamline customer service, boost engagement, and reduce costs. Our customizable solutions deliver rapid ROI while future-proofing your operations for growth.

Omnichannel Excellence

Intellivon’s platform integrates across all customer touchpoints like calls, social media, chat, and email, ensuring every interaction is personalized, efficient, and consistent, providing a smooth customer experience.

Human-Centric Agents

Our agents analyze customer emotions in real-time to deliver empathetic, context-aware support. This human touch strengthens loyalty and satisfaction while using technology to enhance the experience.

Enterprise-Grade Automation

Automate everyday tasks, manage high volumes of inquiries, and offer instant responses. This frees up your team to focus on more important interactions and drives efficiency throughout your business.

Actionable Insights & Analytics

Our platform provides real-time dashboards and insights to track performance and optimize customer journeys. This helps you make informed decisions that improve efficiency and boost sales.

Seamless Integration

Intellivon integrates easily with your existing systems, making deployment quick and simple. Our solution is scalable, designed to grow alongside your business needs.

Continuous Innovation

We stay ahead of the curve by using next-gen cutting-edge technology, ensuring your retail operations are always ready to meet changing customer expectations and market trends.

500+

Successful AI-driven projects

11+

Year of expertise in delivering AI Solutions

40+

AI, ML, and data tools mastered

200+

Dedicated AI experts

OUR PROCESS

Our Proven Process for Delivering Enterprise AI Agents in Retail in 3 Steps

Intellivon’s approach ensures seamless integration of retail AI agents, from strategy to support, enhancing both customer experience and operational efficiency.

Step 1

Evaluate

Define clear, measurable AI objectives with your team.

Identify high-impact AI opportunities for retail operations.

Align AI initiatives with business goals and growth plans.

Ensure AI solutions meet your strategic vision and needs.

Step 2

Explore

Assess data readiness, ensuring accuracy, accessibility, and compliance.

Address data quality, security, and privacy for AI foundation.

Design AI solutions tailored to your unique business needs.

Choose technologies and models for scalability and system compatibility.

Step 3

Execute

Launch pilots or proofs-of-concept to test real-world solutions.

Gather feedback, refine AI solutions for optimal performance.

Deploy AI solutions and integrate them smoothly into workflows.

Monitor and optimize AI agents based on performance insights.

TESTIMONIAL SECTION

What Our Clients Say About Intellivon’s Retail AI Agents

50 %

Faster modernization cycle

30 - 40 %

Lower engineering costs

80 %

Fewer bugs and reworks

50 %

Faster launch timelines

We faced challenges with customer service efficiency and response times. Intellivon’s AI-powered retail agents streamlined our support across all channels, reducing response time by 30%. This improvement enhanced customer satisfaction and enabled our team to concentrate on high-value interactions.
Customer Support Director, Major Online Retailer
Our customer support team was overwhelmed with high inquiry volumes. Intellivon’s AI agents automated routine tasks, enabling us to handle 50% more inquiries while improving response accuracy. This significantly enhanced operational efficiency and customer experience.
Operations Manager, Global E-commerce Brand
We struggled with providing personalized support at scale. Intellivon’s AI agents analyzed customer sentiment and provided tailored assistance, resulting in a 25% increase in customer retention and a noticeable reduction in complaint resolution time.
Head of Customer Experience, Leading Retail Chain
Managing customer inquiries across multiple channels was a complex and time-consuming process. Intellivon’s AI agents provided seamless omnichannel support, increasing customer engagement by 40% and allowing us to resolve issues faster without additional resources.
Customer Service Lead, Multi-National Retailer
Our team was spending too much time on repetitive customer queries. Intellivon’s AI agents automated those tasks, reducing our operational costs by 20% while improving customer satisfaction with quicker response times and more accurate solutions.
Vice President of Retail Operations, Luxury Goods Retailer
BLOGS
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